Reviews

Wow… I had a horrible customer service experience with Musik, both with the front desk and the provider. I would not recommend this clinic. I drive over an hour and 45 minutes to get to Musik’s Dermatology. I recently received Botox injections. After not taking affect I finally came in after two months to explain the situation and see what could be done. I was told that they recommend for patients to come back in after two weeks if the injections seem to not take affect. After spending hundreds of dollars, if I had been told this I would have surely come right back. The physician proceeded to try and sell me a full-priced injection package with no effort to remedy the poor product performance. Additionally, while driving in for my appointment I contacted the clinic to verify my appointment. The receptionist informed me that my appointment was not scheduled for that day - while I was over one hour into transit. What ensued was her trying to schedule me for another day. Finally, she figured out that she was looking at the wrong schedule, then verified that I How unfortunate for what seems to be a lack of customer service, systems quality control, and customer retention.

I have found the staff to be very friendly and professional. I love the fact that I have always been called in exactly at my appointment time and not kept waiting which is rare in most offices!

Kasey has been amazing to work with! I appreciate the fact that she takes her time and fully explains every thing both before and during procedure. Highly recommend!!

I've been coming here for 5 months and wanted to wait to give my review till I experienced it enough to be accurate. I came for laser hair removal and I'm very pleased with the results. Every treatment was painless but, I tolerate pain better than some. The staff is very nice and I love when they remember who I am. To me that says they pay attention to their clients and care. They do sell products, they will tell you about them if they pertain to your situation but, they have never pushed me to buy anything which I love. I will be doing more business here and hope if you read this you will too.

My family physician referred me to Musick Dermatology due to actinic keratosis spots on my scalp. I saw Molly, the P.A. for treatment, she was friendly and informed me of the treatments for my scalp. I highly recommend this practice if you need skin care. One year after the above post and I am still so pleased with Musick Dermatology. I recently had a squamous cell carcinoma diagnosed by Molly. I was referred to a surgeon who removed the cancer. Through all of the procedures involved, Molly has been supportive, caring and compassionate. Thanks, Musick Dermatology!

The staff got me in super fast, didn't keep me waiting and I received great care!

I had a great experience! The staff was friendly and knowledgeable! The best part was that they were super efficient and I got in and out. Angela was super helpful and caring!

Your staff is super nice and always welcoming. Top notch facility!

Very professional, listens and wholeheartedly cares about patients . Great staff ! Thank you